Ensures customer service standards are followed by all team members and addresses issues as they arise. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. May be responsible for assisting in the budget process for the department by providing recommendations supports compliance to departmental budget initiatives reporting budget concerns to manager. Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Ĭlick HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!ĮSSENTiAL DUTiES AND RESPONSiBiLiTiES The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of designated shifts in the Security department. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. We’re always looking for talent that believes in having fun.

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